Marketing automation software and service

Automate your contact gathering, segmenting, their data enriching, sending right content at right timingg. Mailbow empowers organizations to communicate with their customers using source data and to send responsive beautiful emails via marketing automation.

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FAQ

14.09.2011

Frequently asked questions


There are some matters concerning e-mail marketing and our software that might not be clear yet. The questions we receive the most we have written down for you. In case you do have additional questions after reading these, do not hesitate to contact us.

 

1.     Why would I choose for Mailbow’s software and not for another solution?

2.     How soon could I send my first e-mail newsletter in my own corporate identity?

3.     I do not know that much about e-mail marketing, am I ready to start with this new medium?

4.     Why would I not install a software package myself?

5.     Can I deliver a template of my own?

6.     How well protected are my customer data?

7.     For how much time do your contracts last?

 

1.     Why would I choose for Mailbow’s software and not for another solution? You choose for our software when you 1: want to start without worries, we get you going all the way in the startup phase. 2: enjoy easiness. Our philosophy is that everyone should be able to work easily with our software. 3: search a professional solution that is all the time in development. 4: value a good price-quality balance.

2.     How soon could I send my first e-mail newsletter in my own corporate identity? As soon as you would like. Overall we maintain a two week time frame from the moment you become our customer. In case you are in a hurry we could always speed things up.

3.     I do not know that much about e-mail marketing, am I ready to start with this new medium? There are certain basic principles you need to know before starting with e-mail marketing. When you have mastered these you can start. In addition, to assist you, every company that starts with our software is welcome for a free introduction to e-mail marketing.

4.     Why would I not install a software package myself? There are several reasons why not to. 1: You need to have hardware available. 2: You need to control the software yourself. 3: Your network should be able to deal with all the data traffic. 4: You have to check yourself if you are not blacklisted. 5: You do not have support and advice. If all these reasons are applicable on you is for you to decide. We can help you. In case you require advice you can always call us.

5.     Can I deliver a template of my own? Yes you can. However, we do need to guarantee the adequate delivery to the popular e-mail clients. That is why we will check the template before using it. In case the template is not suitable we will advise you where to go from there.

6.     How well protected are my customer data? Your customer data remain of course your property. Blink is not allowed and will never do anything with these data. This is also written in our contractual agreement. We only control your data. All customer data is encrypted and stored and you can export your online customer file at any time to have your own back-up.

7.     For how much time do your contracts last? We do not have fixed contracts. Our customers are always free to choose the package that suits them and end whenever they would like to.

 

 

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